Declaration of value and contents:
Please note that we declare the full value (minus the shipping charge) of your order on the shipping label (Airmail) or documents. Also, we label the contents as "Nutritional Supplements for Personal Use".
US mail (USPS) will require the fees before releasing the package. You may also have to pay import taxes, customs duty, or quarantine fees. These charges are separate from your shipping charge, and you will be billed directly for them by your local customs office. Please refer to your local Customs office for more details on Import taxes, etc.
Each country has different laws and regulations about buying products from other countries. You are responsible to make sure that buying nutritional supplements from the United States is allowed. If the customs office in your country does not deliver your shipment or returns your order to us - either because you did not have permission to import such supplements or because such supplements are banned - we will refund your credit card as follows: We will take the total amount of your order and subtract your shipping charge. We will also subtract any other outside charges we have incurred during shipping, such as quarantine fees or warehousing fees if applicable. For more information please check your local customs office.
Your shipping address and phone number:
Please make sure your shipping address and your phone number is full and complete and in English: The phone number may be used by USPS to contact you, in case they have problems delivering your order. Please Note: If your order is returned to us due to banned / restricted products, a wrong address, or because no one was there to accept delivery of your order, we will refund your credit card as follows: You will be refunded the total amount of the order minus the shipping charge and 20 percent of the value of the order as a re-stocking fee. We will also subtract any other outside charges we have incurred during shipping, such as warehousing fees, return postage fees, etc.
For your protection and ours, it is important to make sure credit cards are being used by their proper owners. So, it is possible that international customers ordering more than $80.00 for the first time from Getprograde.com may need to fax or email us information. If that is necessary, we will let you know by email. If so, we may need you to fax or email as an attachment the front page of your monthly credit card statement or bill. (This is the document that shows your charges for that month.) Another option is to send us a copy of the front and back of the credit card along with a utility bill (water, electricity, or gas) that shows your shipping address.
Why do we take these steps? Unlike in the case of credit card purchases made by customers within the U.S., international orders cannot be verified electronically or by telephone. The extra step of faxing information is necessary for your protection and ours, to make sure you are the actual credit card holder. Are you a repeat customer? No fax will be needed.
Your privacy is assured. Please understand that we respect your privacy and have no interest in your personal spending habits. (We do not sell or distribute any of your personal information.) If you are sending us a copy of your credit card statement, you may delete any purchase history from this document if you like. All we need is your credit card company's logo and address, your name and address, and the last 4 digits of your card. Easy enough? Thanks for your cooperation!
Local Time at our location in Florida:
Worldtimeserver.Com or Time.gov
Ounce to Gram
Also, please note:
1 Lb (Pound) = 453.5 Grams
1 Lb (Pound) = 16 Ounces
1 Ounce = 28.34 Grams
Babelfish or Systran
Currency Exchange (for example, Dollar to GPD)
Yahoo or CNN
We are a GMP Rated facility, so what we say is in the bottle is really IN the bottle. Sure, it's extremely difficult to get certified, but we feel the extra effort is worth it. Don't you agree?